If you need assistance, you can contact our support team by visiting our Contact page or by sending an email to support@bellenzi.com. Our team will be happy to help with any questions regarding your order or our products.

Currently, we only deliver orders within the United Kingdom. At this time we do not offer international shipping.

We offer free shipping on all orders delivered within the United Kingdom. There are no additional shipping charges and no minimum purchase required.

Below you can find the estimated delivery timeframe for our orders.

Order cutoff time: 5:00 PM (GMT). Orders placed after this time will be processed on the next business day, which may slightly extend the delivery estimate.

Order processing time: 1 to 4 business days (Monday to Friday). During this time your order is prepared and dispatched through one of our trusted delivery partners.

Shipping transit time: 6 to 12 business days (Monday to Friday).

Estimated total delivery time: 7 to 16 business days.

For more detailed information, please review our Shipping Policy.

Yes. Protecting your personal and payment information is extremely important to us. All transactions on our website are secured with advanced SSL encryption technology, ensuring that your data remains private and protected. Our website is regularly monitored and updated to meet modern security standards.

We offer several payment options to make checkout easy and convenient. These include PayPal, major credit cards such as Visa, MasterCard and American Express, as well as Apple Pay, Google Pay and Shop Pay. Depending on your location, additional local payment options may also appear at checkout.

You can find more details in our Payment Policy.

For more information about how our store operates, you can review ourTerms of Service,Privacy Policy, andPayment Policyon our website.

In most cases, orders arrive within the estimated delivery timeframe. However, delays can occasionally occur due to shipping conditions or courier processing.

You can check the latest status of your order using the Track My Order page.

If your package has not arrived within three days after the estimated delivery time, please contact our support team through our Contact page and we will assist you.

You may request a refund within 30 days after the item has been delivered. To learn more about the conditions for returns and refunds, please review our Return and Refund Policy.