Terms of service
OVERVIEW
This website is managed and operated by Bellenzi. Throughout this website, the terms “we”, “us”, and “our” refer to Bellenzi. Bellenzi provides this website, including all information, tools, and services available on this site to you, the user, provided that you accept all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing products from us, you participate in our “Service” and agree to comply with the following terms and conditions (“Terms of Service”, “Terms”), including any additional policies or conditions referenced within this document and/or available via hyperlink. These Terms of Service apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please review these Terms of Service carefully before accessing or using our website. By accessing the website or using any part of it, you agree to be bound by these Terms of Service. If you do not accept all terms and conditions of this agreement, then you may not access the website or use any of the services offered. If these Terms of Service are considered an offer, acceptance is strictly limited to these Terms of Service.
Any new features, services, or tools added to the current store will also be subject to these Terms of Service. You can always review the latest version of the Terms of Service on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to review this page regularly for changes. Continued use of the website after updates are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and you have given permission for any minor dependents to use this website.
You may not use our products or services for illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction (including copyright laws) while using the Service.
You must not transmit any viruses, worms, or harmful code.
Any breach or violation of these Terms will result in an immediate termination of your access to the Service.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You acknowledge that your content (excluding credit card information) may be transferred without encryption and may involve (a) transmissions over various networks and (b) changes required to meet the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission across networks.
You agree not to copy, reproduce, duplicate, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service without our express written permission.
Headings used in this agreement are included for convenience only and will not affect or limit these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information available on this website is inaccurate, incomplete, or outdated. The material on this site is intended for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate or up-to-date sources of information. Any reliance on the material provided on this site is at your own risk.
This website may contain certain historical information. Historical information is not current and is provided solely for reference. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes made to our website.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products may change without prior notice.
We reserve the right at any time to modify or discontinue the Service (or any part of it) without notice.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may only be available online through the website. These items may have limited quantities and can only be returned or exchanged in accordance with our Return Policy.
We strive to display product colours and images as accurately as possible. However, we cannot guarantee that your device’s display will reflect colours exactly as they appear in real life.
We reserve the right, but are not obligated, to restrict the sale of our products or services to any person, geographic region, or jurisdiction. This right may be applied on a case-by-case basis. We may also limit the quantities of any products or services we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We also reserve the right to discontinue any product at any time. Any offer made on this website is void where prohibited by law.
We do not guarantee that the quality of products, services, information, or other materials obtained through the Service will meet your expectations, nor do we guarantee that errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These limitations may apply to orders placed using the same customer account, credit card, or billing/shipping address.
If we change or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time of purchase. We reserve the right to limit or prohibit orders that appear to be placed by resellers, dealers, or distributors.
You agree to provide accurate, current, and complete purchase and account information for all purchases made at our store. You also agree to promptly update your account details, including your email address and payment information, so that we can complete transactions and contact you when necessary.
For more information, please review our Return Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control or monitoring.
You acknowledge and agree that such tools are provided “as is” and “as available” without warranties or conditions of any kind. We shall have no liability arising from your use of optional third-party tools.
Any use of optional tools offered through the website is entirely at your own risk and discretion, and you should review the terms provided by the third-party providers.
In the future, we may introduce new services or features through the website. These will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Some content, products, and services available through our Service may include materials from third parties.
Third-party links on our website may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these websites and we do not assume liability for third-party materials or websites.
We are not responsible for any damages related to purchases or use of goods, services, resources, or content from third-party websites. Please review the policies of those third parties carefully before engaging in transactions. Any complaints or questions regarding third-party products should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send submissions at our request (for example contest entries) or send creative ideas, suggestions, proposals, or other materials without our request, you agree that we may edit, copy, publish, distribute, or use them at any time without restriction.
We are not obligated to maintain comments in confidence, pay compensation for them, or respond to them.
We may monitor, edit, or remove content that we determine to be unlawful, offensive, defamatory, obscene, or in violation of intellectual property rights or these Terms.
You agree that your comments will not violate third-party rights such as copyright, trademark, privacy, or other personal rights. Comments must not contain unlawful, abusive, or malicious content, including viruses or harmful code.
You are solely responsible for any comments you submit and their accuracy. We assume no liability for comments posted by users or third parties.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping costs, transit times, or availability.
We reserve the right to correct errors and update information or cancel orders if any information on the website is inaccurate at any time without prior notice, including after an order has been submitted.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, including but not limited to violating laws, infringing intellectual property rights, harassment, discrimination, submitting false information, uploading malicious code, collecting personal information of others, spamming, phishing, or interfering with the security features of the Service.
Violation of these prohibited uses may result in termination of your access to the Service.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
You agree that we shall not be held liable for any claims, damages, losses, or expenses arising from your use of the website or breach of these Terms of Service.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Bellenzi, LYEN GROUP LTD, and our affiliates, partners, directors, employees, contractors, and service providers from any claims or demands, including legal fees, arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful or unenforceable, that provision will still be enforceable to the maximum extent permitted by law, and the invalid portion will be considered severed from these Terms. This will not affect the validity of the remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities incurred before termination will survive termination of this agreement.
These Terms remain effective unless terminated by you or us. You may terminate these Terms by ceasing to use our website or notifying us that you no longer wish to use our services.
If we believe you have violated these Terms, we may terminate this agreement at any time without notice and deny you access to our services.
SECTION 17 - ENTIRE AGREEMENT
These Terms of Service and any policies posted on this website constitute the entire agreement between you and us regarding your use of the Service and replace any prior agreements or communications.
SECTION 18 - GOVERNING LAW
These Terms of Service and any agreements through which we provide services shall be governed by and interpreted in accordance with the laws of the United Kingdom.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the latest version of the Terms of Service on this page at any time.
We reserve the right to modify or update these Terms by posting changes on our website. It is your responsibility to check this page regularly. Continued use of the website after updates indicates acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Store Name: Bellenzi
Company Name: LYEN GROUP LTD
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
Email: support@bellenzi.com
Phone: +44 7458 148741
Customer Service Hours
Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We aim to reply to all emails within 24 hours during business days (Mon–Fri). Messages received during the weekend will be answered on Monday.